Tuesday, February 17, 2009

Are You Dealing the Symptom or the Cause?

by Matthew Best

If you had a stone in your shoe, what would you do? Most people I know would answer with the obvious solution - take your shoe off and dump the stone out. Problem solved.

What I find amazing though is that we may know this intellectually, but there are so many examples in life where we put aside this obvious solution and think that the simple solution of "dumping the stone" just won't work for any number of reasons.

Examples abound these days - one need only look at how government operates to understand that "dumping the stone" would mean that many government agencies and officials would be unnecessary and in short order, out of a job.

Another example would be healthcare - how many times do we treat the pain we feel as opposed to looking at what is actually causing the pain?

And how about business - especially your business? What are the "symptoms" you deal with every day? How are you treating them? Are you looking at what these symptoms are actually telling you about the situation, or are you more concerned with just making the pain go away?

Take a few moments today to stop reacting to the "pain" your business or your people are experiencing and instead listen to what that pain is trying to tell you.

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