When you look at most successful businesses and organizations, a key characteristic is that the leaders of these organizations know how the organization or business is doing at any given time. They know because they measure, not just results, but more importantly activity and key indicators. I wrote a short article about this idea. Here’s a couple of the paragraphs:
One of the most important parts of any strategic plan is the implementation of that plan. Without implementing what you’ve laid out, all you’ve really done is a nice exercise in philosophy.
A key to implementation is measuring results. A common question I hear is “but what do I measure?”
The big question of course comes down to what to measure. Each business and organization is different. When in doubt, measure something, anything - you’ll learn over the course of a short time span if what you are measuring is what you need to measure - is it a key indicator for how well your business is doing or is what you are measuring a lagging measurement that tells you something after the fact. If what you are measuring is not assisting you to make future adjustments, then change what you are measuring. Just like most things in life - the hardest part is getting started.
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